How can a CX Ambassador effectively handle and resolve conflicts between team members while promoting a positive and collaborative work environment?
A CX Ambassador can effectively handle and resolve conflicts between team members by first addressing the issue privately and listening to both sides to understand the root cause. They can then facilitate a constructive conversation where team members can express their perspectives and work towards finding a solution together. By promoting open communication, empathy, and respect, the CX Ambassador can help team members understand each other's viewpoints and foster a positive and collaborative work environment.
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