How can companies effectively gather feedback from customers of varying technological backgrounds to continuously improve their onboarding technology and ensure a seamless user experience for all?

Companies can effectively gather feedback from customers of varying technological backgrounds by utilizing multiple channels such as online surveys, email feedback forms, in-app feedback prompts, and user testing sessions. They should also consider offering different feedback options to accommodate customers who may not be comfortable with digital channels, such as phone surveys or in-person interviews. Additionally, companies should ensure that their onboarding technology is user-friendly and intuitive for all customers, regardless of their technological proficiency, by conducting regular usability tests and incorporating feedback into the design process. This continuous feedback loop will help companies identify pain points and make necessary improvements to create a seamless user experience for all customers.