How can frontline employees effectively navigate potential resistance from management when advocating for changes or improvements based on their feedback, and what strategies can they use to ensure their ideas are not dismissed or overlooked in the decision-making process?

Frontline employees can effectively navigate potential resistance from management by first building a strong case for their proposed changes or improvements, using data and examples to support their ideas. They should also communicate their suggestions in a respectful and professional manner, highlighting the potential benefits for the organization. To ensure their ideas are not dismissed or overlooked, frontline employees can collaborate with colleagues to gather support for their proposals and present a united front when advocating for change. Additionally, they can seek out opportunities to present their ideas directly to decision-makers, such as during meetings or through formal proposals, to ensure their feedback is considered in the decision-making process.