How can frontline employees ensure that their feedback is being taken seriously by management, and what steps can they take to foster a culture of open communication and collaboration within the organization?

Frontline employees can ensure that their feedback is taken seriously by management by clearly articulating their concerns and providing specific examples to support their feedback. They can also follow up on their feedback to ensure that it is being addressed and implemented. To foster a culture of open communication and collaboration within the organization, frontline employees can actively participate in team meetings, share their ideas and suggestions, and encourage their colleagues to do the same. Additionally, they can seek out opportunities to provide feedback directly to management and offer solutions to any issues that arise.