How can frontline employees ensure their feedback is being taken seriously by management and not just seen as a token gesture?

Frontline employees can ensure their feedback is taken seriously by providing specific examples and data to support their points, showing the impact of their suggestions on the business. They can also follow up on their feedback to see if any changes have been made or if further discussion is needed. Building relationships with management and communicating openly and respectfully can also help ensure their feedback is valued and not dismissed as a token gesture. Additionally, participating in feedback mechanisms such as surveys, suggestion boxes, or regular meetings can demonstrate the importance of their input to management.