How can companies encourage a culture of transparency and accountability among employees when it comes to accessing customer information, and what role can technology play in enforcing compliance with data access policies?

Companies can encourage a culture of transparency and accountability among employees by clearly communicating data access policies and the importance of protecting customer information. Training programs and regular reminders can help reinforce these expectations. Technology can play a crucial role in enforcing compliance with data access policies by implementing access controls, monitoring systems, and audit trails to track who is accessing customer information and for what purpose. Additionally, using encryption and data masking techniques can help protect sensitive data from unauthorized access.