How can companies foster a sense of community and connection among remote employees to ensure they are actively engaged in embodying a culture of customer experience ambassadorship, even when working from different locations?

Companies can foster a sense of community and connection among remote employees by implementing regular virtual team building activities, creating opportunities for open communication and collaboration through digital platforms, and recognizing and celebrating individual and team achievements. By providing ongoing training and development opportunities to remote employees, companies can ensure they are equipped with the necessary skills and knowledge to embody a culture of customer experience ambassadorship. Additionally, establishing clear goals and expectations, as well as promoting a shared company mission and values, can help remote employees feel connected to the organization and motivated to actively engage in delivering exceptional customer experiences.