How can companies ensure that remote employees feel connected and engaged with their team members in order to foster a strong sense of collaboration and ultimately enhance the customer experience?

Companies can ensure remote employees feel connected and engaged by implementing regular virtual team meetings to facilitate communication and collaboration. Providing opportunities for team building activities, such as virtual happy hours or online games, can help foster a sense of camaraderie among team members. Encouraging open communication channels through messaging platforms and video conferencing can also help remote employees feel connected to their team. Additionally, recognizing and celebrating achievements and milestones, both individually and as a team, can help boost morale and engagement among remote employees.