How can companies foster a culture of open communication and trust among remote team members to ensure effective collaboration and transparency in their CX efforts?

Companies can foster a culture of open communication and trust among remote team members by encouraging regular virtual meetings and check-ins to keep everyone connected. Providing tools for easy communication, such as messaging platforms and video conferencing, can also help facilitate ongoing dialogue. Additionally, creating a supportive and inclusive environment where team members feel comfortable sharing their ideas and feedback can build trust and encourage collaboration. Setting clear goals and expectations, as well as regularly updating team members on progress and outcomes, can further promote transparency in CX efforts.