How can companies effectively communicate the importance of empathy to their employees, and what strategies can they implement to ensure that empathy remains a core value within the organization in the long term?

Companies can effectively communicate the importance of empathy to their employees by incorporating empathy training into their onboarding process and ongoing professional development programs. They can also lead by example by demonstrating empathy in their own interactions with employees. To ensure that empathy remains a core value within the organization in the long term, companies can establish clear expectations around empathy in their company culture, provide regular opportunities for employees to practice and reinforce empathetic behaviors, and recognize and reward employees who demonstrate empathy in their work.