How can companies go beyond traditional empathy training methods to foster a culture of empathy that is ingrained in their organizational values and practices?

Companies can foster a culture of empathy by incorporating empathy into their hiring process, ensuring that employees at all levels receive ongoing empathy training, and implementing policies that prioritize empathy in decision-making. Additionally, creating opportunities for employees to engage in volunteer work or community service can help reinforce empathy within the organization. Lastly, leaders should model empathetic behavior and encourage open communication and collaboration among team members to further embed empathy into the company's values and practices.