How can individuals cultivate a mindset of empathy and active listening in order to proactively prevent conflicts from arising in their personal and professional relationships?

Individuals can cultivate a mindset of empathy by actively seeking to understand others' perspectives, practicing compassion, and being open-minded. Active listening involves giving full attention to the speaker, asking clarifying questions, and reflecting back what was said. By developing these skills, individuals can better communicate, build trust, and resolve conflicts before they escalate in both personal and professional relationships.