How can organizations ensure that empathy and active listening are not just temporary trends, but ingrained values that drive long-term success and positive workplace culture?

Organizations can ensure that empathy and active listening become ingrained values by incorporating them into their core values and mission statement. They can also provide training and development opportunities for employees to enhance their empathy and active listening skills. Additionally, leaders should model these behaviors consistently and recognize and reward employees who demonstrate empathy and active listening. Finally, organizations can create a culture of open communication and feedback, where employees feel heard and valued, leading to long-term success and a positive workplace culture.