How can businesses effectively foster a culture of emotional intelligence within their organization to not only improve customer satisfaction, but also enhance employee engagement and overall success?

Businesses can foster a culture of emotional intelligence by promoting open communication, empathy, and active listening among employees. Training programs and workshops on emotional intelligence can also help employees develop their emotional intelligence skills. By recognizing and rewarding emotional intelligence in employees, businesses can encourage its practice and integration into the workplace culture. Incorporating emotional intelligence into performance evaluations and leadership development programs can further reinforce its importance within the organization, leading to improved customer satisfaction, enhanced employee engagement, and overall success.