In what ways can companies foster a strong sense of connection and alignment with their customer experience culture and values among remote employees, especially those who work in different time zones or have limited access to communication channels?

Companies can foster a strong sense of connection and alignment with their customer experience culture and values among remote employees by implementing regular virtual team meetings to ensure open communication and collaboration. Providing remote employees with access to technology tools that facilitate real-time communication, such as video conferencing and messaging platforms, can help bridge the gap between different time zones. Additionally, offering training sessions and resources that reinforce the company's customer experience culture and values can help remote employees feel connected and engaged with the organization's mission and goals.