How can companies effectively foster a customer-centric culture among their employees and ensure that it is ingrained in every aspect of their business operations?

Companies can effectively foster a customer-centric culture among their employees by clearly communicating the importance of customer satisfaction and providing training on how to prioritize customer needs. They can also incentivize and reward employees for delivering exceptional customer service. Additionally, companies should regularly collect feedback from customers and use this information to make improvements in their products and services. Finally, leadership should lead by example and consistently demonstrate a commitment to putting customers first in all business operations.