How can companies ensure that their customer-centric culture and core values are not only reflected in employee actions and behaviors, but also ingrained in the overall company culture to drive long-term success and growth?

Companies can ensure that their customer-centric culture and core values are reflected in employee actions and ingrained in the overall company culture by clearly communicating these values to all employees and making them a central part of the hiring and onboarding process. Providing ongoing training and development opportunities that reinforce these values can help employees understand their importance and how to incorporate them into their daily work. Additionally, recognizing and rewarding employees who exemplify these values can further reinforce their importance and encourage others to follow suit, ultimately driving long-term success and growth for the company.