How can leaders foster a sense of connection and trust with remote team members to ensure they are effectively supporting a high level of customer experience?

Leaders can foster a sense of connection and trust with remote team members by regularly communicating with them through video calls, emails, and chat platforms to keep them engaged and informed. Providing opportunities for team members to share their thoughts, concerns, and ideas can also help build trust and strengthen relationships. Encouraging open and transparent communication, setting clear expectations, and recognizing and appreciating team members' contributions can further enhance trust and connection within the remote team, ultimately leading to better support for a high level of customer experience.