How can companies create a sense of belonging and foster collaboration among remote employees to enhance their impact on the overall customer experience culture?

Companies can create a sense of belonging and foster collaboration among remote employees by organizing virtual team-building activities, providing opportunities for social interactions through online platforms, and promoting open communication channels. Encouraging remote employees to share their ideas, feedback, and success stories can also help in creating a strong sense of community. Additionally, recognizing and rewarding remote employees for their contributions can further motivate them to actively participate in enhancing the overall customer experience culture.