How can organizations foster a culture of collaboration and open communication among CX ambassadors to ensure they feel empowered to innovate while staying aligned with the company's values and goals?

Organizations can foster a culture of collaboration and open communication among CX ambassadors by promoting transparency, providing regular opportunities for feedback and idea sharing, and encouraging a sense of ownership and accountability. By establishing clear goals and values, and consistently reinforcing them through training and communication, organizations can ensure that CX ambassadors feel empowered to innovate while staying aligned with the company's overall mission. Additionally, creating a supportive and inclusive environment where ideas are valued and celebrated can further encourage collaboration and creativity among CX ambassadors.