How can companies effectively foster a sense of belonging and shared purpose among remote employees to ensure they are aligned with the company's customer experience culture and values while working from home?

Companies can effectively foster a sense of belonging and shared purpose among remote employees by regularly communicating company goals and values through virtual meetings, emails, and other digital channels. Providing opportunities for virtual team-building activities, such as online games or virtual coffee breaks, can help remote employees feel connected to their colleagues and the company culture. Encouraging open communication and feedback, and recognizing and celebrating individual and team achievements can also help remote employees feel valued and aligned with the company's customer experience culture and values while working from home.