How can companies ensure that remote employees feel valued and connected to the company's customer experience culture, and what strategies can be implemented to foster a sense of belonging and collaboration among remote teams?

Companies can ensure that remote employees feel valued and connected to the company's customer experience culture by regularly communicating company values and goals, providing opportunities for remote employees to participate in customer interactions, and recognizing and rewarding their contributions. Strategies to foster a sense of belonging and collaboration among remote teams include setting clear expectations and goals, encouraging open communication through regular check-ins and team meetings, and organizing virtual team-building activities and social events to strengthen relationships and build trust among team members. Additionally, creating a supportive and inclusive remote work environment, offering professional development opportunities, and promoting a culture of appreciation and recognition can help remote employees feel more connected and engaged with the company's customer experience culture.