How can companies ensure that their cultural sensitivity training programs are continuously evolving and adapting to meet the changing needs of a diverse global customer base?

Companies can ensure that their cultural sensitivity training programs are continuously evolving by regularly assessing the effectiveness of the current program through feedback from employees and customers. They should also stay updated on global cultural trends and changes in customer demographics to incorporate new information into the training. Additionally, companies can invite guest speakers or consultants from different cultural backgrounds to provide fresh perspectives and insights. Finally, offering ongoing training and resources for employees to continue learning and developing their cultural awareness will help keep the program relevant and effective.

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cultural sensitivity training evolving diverse global customer base feedback global cultural trends

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