In what ways can employees ensure they are using technology ethically and responsibly when interacting with customers to maintain trust and build loyalty?

Employees can ensure they are using technology ethically and responsibly when interacting with customers by being transparent about how their data is being used and protected. They should also prioritize customer privacy and security by following best practices for data protection. Additionally, employees should avoid using customer data for personal gain and always obtain proper consent before collecting any personal information. By maintaining open communication and adhering to ethical guidelines, employees can build trust and loyalty with customers.