How can companies ensure that the technology they implement for internal CX communication is user-friendly and accessible for all employees, regardless of their tech-savviness?

Companies can ensure that the technology they implement for internal CX communication is user-friendly and accessible for all employees by providing thorough training and support to help employees become comfortable with the new technology. It is important to choose intuitive and user-friendly platforms that are easy to navigate and understand, even for those with limited tech skills. Companies can also gather feedback from employees throughout the implementation process to identify any challenges or areas for improvement in order to make the technology more user-friendly for all.