How can companies ensure that continuous customer experience training is not only effective in the short term, but also sustainable in the long term to consistently improve employee performance and enhance overall customer satisfaction levels?

Companies can ensure that continuous customer experience training is effective in the short term and sustainable in the long term by implementing a structured training program that includes regular assessments and feedback mechanisms. They should also invest in ongoing professional development opportunities for employees to keep their skills up-to-date. Additionally, companies can create a culture of continuous learning and improvement by rewarding and recognizing employees who demonstrate exceptional customer service skills. By prioritizing customer experience training as a core aspect of their business strategy, companies can consistently improve employee performance and enhance overall customer satisfaction levels in the long run.