In what ways can companies ensure that their employee recognition programs, like 'CX-Hero of the Month', are not only effective in boosting morale and productivity, but also sustainable in the long term?

Companies can ensure that their employee recognition programs are effective and sustainable by making them fair and transparent, ensuring that all employees have equal opportunities to be recognized. Additionally, they should regularly review and update the program to keep it fresh and engaging. Providing meaningful rewards and incentives that align with the company's values and goals can also help to sustain the program in the long term. Lastly, fostering a culture of appreciation and recognition throughout the organization beyond just the formal program can help to reinforce its impact on morale and productivity.