How can companies ensure that their internal CX community network remains sustainable and continues to drive collaboration, innovation, and improvement in customer experience initiatives in the long term?

Companies can ensure the sustainability of their internal CX community network by fostering a culture of collaboration and knowledge sharing among members. This can be achieved through regular communication, training, and recognition of contributions. Additionally, providing resources and tools to support innovation and improvement in customer experience initiatives will help keep the network engaged and motivated. Finally, setting clear goals and objectives for the network, as well as regularly evaluating its effectiveness and making adjustments as needed, will help ensure its long-term success.