How can companies ensure that their remote employees are staying motivated and engaged in embodying the company's CX values and delivering exceptional customer experiences while working from home?

Companies can ensure that remote employees stay motivated and engaged by regularly communicating expectations and goals, providing opportunities for professional development and recognition, fostering a sense of community through virtual team-building activities, and offering flexibility to accommodate individual needs. It is important to reinforce the company's CX values through consistent messaging and training, and to empower employees to make decisions that align with those values. Regular feedback and performance evaluations can help track progress and provide guidance for improvement.