In what ways can companies ensure that remote employees feel motivated and empowered to embody CX ambassadorship, especially when working in a virtual setting?

Companies can ensure that remote employees feel motivated and empowered to embody CX ambassadorship by providing regular communication and feedback, offering opportunities for professional development and growth, fostering a strong company culture through virtual team-building activities, and recognizing and rewarding exceptional performance. Additionally, providing the necessary tools and resources for remote employees to succeed, promoting a sense of autonomy and trust in their work, and ensuring clear expectations and goals are set can also contribute to their motivation and empowerment in representing the company's customer experience.