How can organizations ensure that their recognition and rewards program for CX ambassadors remains relevant and effective in a constantly evolving business environment?

Organizations can ensure the relevance and effectiveness of their recognition and rewards program for CX ambassadors by regularly assessing and updating the program to align with changing business needs and customer expectations. They can also gather feedback from CX ambassadors themselves to understand what motivates and engages them. Additionally, organizations can provide ongoing training and development opportunities to keep CX ambassadors engaged and motivated. Lastly, organizations should be flexible and open to adapting their program as needed to address new challenges and opportunities in the evolving business environment.