How can companies ensure that ongoing support and recognition for CX Ambassadors remains effective and impactful in driving performance and motivation over time?

Companies can ensure ongoing support and recognition for CX Ambassadors by providing regular training and development opportunities to keep their skills sharp and motivation high. Additionally, creating a feedback loop where Ambassadors can share their experiences, challenges, and successes can help maintain engagement and drive performance. Recognizing Ambassadors publicly, whether through awards, shout-outs, or other forms of acknowledgment, can also boost morale and motivation over time. Finally, ensuring that Ambassadors have a clear understanding of how their work contributes to the overall success of the company can help them stay motivated and focused on driving positive customer experiences.