How can leaders ensure that new employees are equipped with the necessary tools and resources to effectively prioritize customer satisfaction in their day-to-day responsibilities?

Leaders can ensure that new employees are equipped with the necessary tools and resources to prioritize customer satisfaction by providing comprehensive training on company values and customer service standards. They can also establish clear expectations and goals for customer satisfaction, and provide ongoing support and feedback to help employees succeed in meeting these goals. Additionally, leaders can create a positive and customer-focused work culture that emphasizes the importance of prioritizing customer satisfaction in all aspects of the job.