How can companies ensure that their CX Ambassadors stay motivated and continue to deliver exceptional customer experiences over the long term?

Companies can ensure that their CX Ambassadors stay motivated and continue to deliver exceptional customer experiences over the long term by providing ongoing training and development opportunities to keep their skills sharp and up-to-date. Recognizing and rewarding their efforts through incentives, bonuses, or promotions can also help to keep them motivated. Creating a positive and supportive work environment where they feel valued and appreciated can further boost their morale and commitment to delivering exceptional customer experiences. Regular feedback and communication channels should be established to address any concerns or challenges they may face, and to ensure that they feel heard and supported in their roles.