In what ways can companies ensure that the lessons learned from empathy training and workshops are consistently applied in the long term, rather than just being a short-term change in behavior?

Companies can ensure that the lessons learned from empathy training and workshops are consistently applied in the long term by integrating empathy into their organizational culture and values. This can be done by incorporating empathy into performance evaluations, setting clear expectations for empathetic behavior, and providing ongoing support and reinforcement for practicing empathy. Additionally, companies can create opportunities for employees to practice empathy in real-life situations and provide regular training and development opportunities to reinforce the importance of empathy in the workplace.