How can organizations ensure that innovative internal CX communication tools are not only improving employee engagement and collaboration within the workforce, but also aligning with the overall goals and values of the company?

Organizations can ensure that innovative internal CX communication tools are aligned with company goals and values by involving employees in the selection and design process to ensure they meet their needs and preferences. Regular feedback and evaluation of these tools can help identify areas for improvement and ensure they are effectively driving engagement and collaboration. Additionally, clear communication about the purpose and benefits of these tools, as well as how they tie into the organization's overall goals and values, can help reinforce their importance and encourage adoption across the workforce.