How can organizations ensure that the implementation of technology in employee recognition and reward programs does not inadvertently create a divide between tech-savvy and non-tech-savvy employees, and instead fosters inclusivity and equal opportunities for recognition and rewards?

Organizations can ensure inclusivity and equal opportunities by providing training and support to help non-tech-savvy employees adapt to new technology. They can also offer multiple channels for recognition and rewards, including both digital and non-digital options. Clear communication about the purpose and benefits of the technology can help all employees understand its value and importance. Additionally, soliciting feedback from employees on their preferences and experiences with the technology can help tailor the program to be more inclusive and user-friendly for all.