How can organizations ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable, taking into account diverse perspectives and contributions within the workplace?

Organizations can ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable by establishing clear criteria for selection that focus on a diverse range of contributions and perspectives. This can include recognizing both individual achievements and team collaborations. Additionally, organizations should actively seek input from employees to ensure that the program reflects the diverse experiences and contributions of all staff members. Regularly reviewing and updating the program to address any biases or gaps in recognition can also help to ensure inclusivity and equity.