In what ways can companies ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable for all employees, regardless of their role or level within the organization?

Companies can ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable by clearly defining the criteria for selection based on behaviors and values that are relevant to all employees. They can also ensure transparency in the selection process and involve employees from various levels and departments in the nomination and decision-making process. Additionally, companies should provide equal opportunities for all employees to be recognized, regardless of their role or level within the organization, and ensure that the rewards or benefits associated with the recognition program are meaningful and accessible to all. Regularly evaluating and adjusting the program to address any biases or gaps in representation is also crucial to ensure inclusivity and equity.