How can companies ensure that their employee recognition programs, such as "CX-Hero of the Month," are inclusive and equitable for all employees, regardless of job title or department?

Companies can ensure that their employee recognition programs are inclusive and equitable by establishing clear criteria for recognition that are unbiased and transparent. They should also seek input from employees across all levels and departments to ensure that the program is fair and reflective of the entire workforce. Additionally, companies should provide opportunities for all employees to be recognized, not just those in higher-ranking positions, and should regularly review and adjust the program to address any potential biases or gaps in recognition. Finally, training and education on diversity, equity, and inclusion should be provided to all employees to promote a culture of fairness and inclusivity within the organization.