How can organizations ensure that their employee engagement initiatives are not only improving customer loyalty and retention but also positively impacting overall company culture and morale?

Organizations can ensure that their employee engagement initiatives positively impact overall company culture and morale by aligning them with the company's values and goals. This can be done by involving employees in the decision-making process and recognizing and rewarding their contributions. Regular communication and feedback mechanisms can also help in ensuring that employees feel valued and engaged. Additionally, providing opportunities for professional development and growth can further enhance employee engagement and contribute to a positive company culture.