How can companies ensure that empathy is ingrained in their organizational values and not just seen as a temporary trend for boosting performance and satisfaction?

Companies can ensure that empathy is ingrained in their organizational values by incorporating it into their mission statement, values, and culture. This can be achieved through leadership modeling empathetic behavior, implementing empathy training programs for employees, and creating a feedback system that encourages empathy. Additionally, companies can measure and track empathy as a key performance indicator to ensure it remains a core value and not just a temporary trend.

Keywords

empathy organizational values leadership training programs performance indicator

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