How can companies ensure that their data privacy policies are not only communicated effectively to customers, but also actively upheld and enforced to maintain trust and loyalty in the CX environment?

Companies can ensure that their data privacy policies are communicated effectively to customers by making them easily accessible on their website and in any communications. They can also provide clear explanations of how customer data is collected, used, and protected. To actively uphold and enforce these policies, companies can implement regular audits and assessments to ensure compliance, as well as provide training to employees on data privacy best practices. By being transparent, proactive, and consistent in their approach to data privacy, companies can build trust and loyalty with customers in the CX environment.