How can companies ensure that their CX ambassadors are effectively communicating and reinforcing the company's mission and values to both new and existing employees, while maintaining a high level of employee engagement and satisfaction?

Companies can ensure that their CX ambassadors effectively communicate and reinforce the company's mission and values by providing them with clear guidelines and training on how to do so. Regular communication and feedback sessions can also help ensure that ambassadors are aligned with the company's goals. Additionally, recognizing and rewarding ambassadors for their efforts can help maintain a high level of engagement and satisfaction. By fostering a culture of transparency and open communication, companies can ensure that their CX ambassadors are effectively representing the company's mission and values to both new and existing employees.