How can companies ensure that their CX awards program not only boosts employee engagement, but also fosters a strong connection between employees and the organization's core values and mission?

Companies can ensure that their CX awards program boosts employee engagement and fosters a strong connection to core values and mission by aligning recognition with behaviors that exemplify those values. They can also involve employees in the selection process to ensure recognition is meaningful and reflective of the organization's culture. Additionally, providing opportunities for employees to share their experiences and successes related to core values and mission can reinforce their connection to the organization. Regularly communicating the impact of the CX awards program on the organization's goals and values can also help employees see the connection between their work and the company's mission.