How can companies ensure that their CX Ambassadors are consistently delivering exceptional customer experiences, and what strategies can they implement to continuously improve their performance and impact on customer satisfaction and brand loyalty?

Companies can ensure that their CX Ambassadors are consistently delivering exceptional customer experiences by providing thorough training, clear expectations, and ongoing feedback and coaching. They can implement strategies such as regular performance evaluations, customer feedback surveys, and recognition programs to continuously improve their performance and impact on customer satisfaction and brand loyalty. Additionally, fostering a culture of customer-centricity throughout the organization and empowering employees to make decisions that prioritize the customer experience can also contribute to the success of CX Ambassadors.