How can companies ensure that their efforts to instill company values are consistently applied across all departments and locations, and what strategies can be implemented to address any discrepancies or challenges in promoting a customer-oriented culture company-wide?

Companies can ensure consistent application of company values across all departments and locations by clearly defining and communicating these values to all employees. Regular training sessions, workshops, and team-building activities can help reinforce these values and ensure they are understood and embraced by all staff members. To address discrepancies or challenges in promoting a customer-oriented culture company-wide, companies can implement performance metrics that align with these values, provide regular feedback and recognition for employees who exemplify them, and create a feedback loop where employees can share their experiences and suggestions for improvement. Additionally, leadership should lead by example and actively demonstrate the company values in their actions and decisions to set a positive tone for the entire organization.