In what ways can companies use advanced technology, such as virtual reality or AI-powered chatbots, to enhance the remote working experience for their CX ambassadors and promote a sense of belonging within the team?

Companies can use advanced technology like virtual reality to create virtual team-building activities and events that simulate in-person interactions, fostering a sense of camaraderie among remote CX ambassadors. AI-powered chatbots can provide instant support and guidance to remote workers, ensuring they have the resources they need to excel in their roles. Additionally, these technologies can facilitate more efficient communication and collaboration among team members, helping to bridge the physical distance and promote a cohesive team culture.