In what ways can companies leverage technology to enhance their internal CX communication strategies and better engage employees in today's digital age?

Companies can leverage technology by implementing internal communication platforms such as Slack or Microsoft Teams to facilitate real-time communication and collaboration among employees. They can also use employee engagement tools like employee feedback surveys or recognition programs to gather feedback and foster a positive work culture. Additionally, companies can utilize digital signage, intranet portals, and mobile apps to ensure that important information is easily accessible to all employees, regardless of their location. Overall, leveraging technology can help companies streamline their internal communication processes, improve employee engagement, and create a more connected and productive workforce in today's digital age.