How can companies proactively incorporate cultural intelligence training for their employees to enhance their ability to navigate cultural differences in customer experience and drive success in global markets?

Companies can proactively incorporate cultural intelligence training by offering workshops, seminars, and online courses to educate employees on different cultural norms and practices. They can also encourage employees to participate in cultural exchange programs or engage in cross-cultural communication exercises. By fostering an inclusive and diverse work environment, companies can help employees develop empathy and understanding towards different cultures, ultimately improving their ability to navigate cultural differences in customer experience and drive success in global markets.